FAQ
FAQ for OAHLAN
1. Are you a factory or a trading company?
OAHLAN works with a factory-direct model. We have a jewelry factory in Guangzhou, China, with commercial support from Hong Kong, so buyers can work with us for both wholesale stock orders and custom OEM/ODM projects.
2. What product categories do you mainly offer?
Our core categories include 925 sterling silver jewelry, moissanite jewelry, tungsten carbide rings, titanium rings, rings, earrings, and necklaces. We serve wholesale buyers looking for both fashion-oriented and fine-jewelry-inspired collections.
3. Do you support wholesale orders?
Yes. OAHLAN supports wholesale jewelry orders for retailers, online sellers, distributors, and jewelry brands. Our wholesale guide is designed for buyers who want to order in bulk and restock more efficiently.
4. What is your MOQ?
For many wholesale products, the MOQ can start from 3 pieces, which helps buyers test styles with lower inventory risk. For some custom projects, MOQ may increase depending on logo, plating, packaging, stone choice, or design complexity.
5. Do you support OEM and ODM?
Yes. We support both OEM and ODM jewelry services. You can send us your design idea, sketch, image reference, stone preference, plating color, and packaging request, and our team can help evaluate the project for sampling and production.
6. Can I customize my jewelry with logo, engraving, or packaging?
Yes. Depending on the product type, we can support customization such as laser engraving, logo application, custom packaging, and design development based on your reference image or concept. Custom requirements may affect MOQ and lead time.
7. Do you offer sample orders before bulk production?
Yes. Sample orders or small trial orders can be arranged before larger wholesale production, especially for buyers who want to check product quality, finish, sizing, or market fit before scaling up. This is also a common practice among comparable wholesale jewelry manufacturers.
8. How long is your lead time?
Lead time depends on whether the order is stock, wholesale, dropshipping, or custom. Oahlan states that some dropshipping orders can be shipped within 48 hours, and its wholesale guide says retailers may receive goods within about 5–15 days depending on the order and logistics. Custom orders should confirm timing before production.
9. Do you ship worldwide?
Yes. OAHLAN states that its logistics can ship to almost anywhere in the world, making it suitable for international wholesale buyers and cross-border e-commerce sellers.
10. Can I visit your factory?
Yes. OAHLAN’s contact page says buyers are welcome to visit the factory in Guangzhou. This can be useful for buyers who want to review manufacturing capability or discuss a long-term cooperation plan in person.
11. Do your 925 sterling silver products have a 925 stamp?
For 925 silver products, stamping can depend on product size, design, and production details. Competitor FAQ pages often treat this as a common buyer question, so it is useful to answer clearly on-site. A safe version for Oahlan is: please confirm 925 stamp requirements before production, especially for custom or very small pieces.
12. What plating colors do you offer?
For applicable sterling silver and moissanite product lines, common plating options include silver, gold, and rose gold. Final plating availability should be confirmed based on the product category and order requirements.
13. What stone options are available?
Depending on the collection, available stone options can include cubic zirconia, moissanite, and lab-grown diamond, along with selected decorative or synthetic stones for some styles. Final options depend on product type and custom requirements.
14. Who is OAHLAN a good fit for?
OAHLAN is a good fit for retailers, online sellers, private label brands, wholesalers, and startup jewelry businesses that want lower MOQ options, custom development support, and factory-direct sourcing from China.
15. How can I get a quote?
You can contact OAHLAN by sending your product link, image, sketch, target quantity, material request, plating color, stone option, packaging details, and shipping destination. The more complete the information, the easier it is to get an accurate quote and lead time estimate. Oahlan provides direct contact details and a contact form on its site.
More Questions Buyers Often Ask
After confirming MOQ, customization, samples, and lead time, many buyers also want to understand product details, order handling, and cooperation terms before moving forward. The following questions help clarify those practical details and make the sourcing process smoother.
Can I mix different styles in one order?
For many wholesale orders, mixed styles can be arranged depending on the product category, stock status, and order quantity. If you plan to test multiple designs in one purchase, it is best to send your selected items for confirmation before payment.
Can I choose different plating colors for the same design?
Yes, for applicable product lines, different plating colors such as silver, gold, or rose gold may be available for the same design. Final options depend on the product type, order quantity, and production arrangement.
Can you help match rings, earrings, and necklaces into one collection?
Yes. If you are building a coordinated jewelry line, we can help buyers combine matching rings, earrings, and necklaces based on style direction, stone choice, plating color, and target market positioning.
Do you support custom packaging for private label orders?
Yes. Custom packaging support is available for selected projects. Buyers can discuss packaging style, logo application, and quantity requirements during the quotation stage, since packaging details may affect MOQ, production time, and final cost.
How do I confirm ring sizes before placing a bulk order?
Before bulk production, buyers should confirm the required size range, target market sizing standard, and any special size requests. For ring categories, this step is especially important because sizing mistakes can create avoidable returns or exchanges.
Can you send product photos or videos before shipment?
For selected orders, product photos or videos can be arranged before shipment confirmation. This is especially useful for custom orders, repeat orders with adjustments, or buyers who want an extra review step before dispatch.
What information should I prepare before requesting a custom quote?
To get a more accurate quote, buyers should prepare product images or sketches, material request, plating color, stone type, quantity, packaging needs, and shipping destination. Clearer information usually leads to faster and more accurate quotation.
How do you handle quality issues if they happen?
If there is a product issue, buyers should contact the team with clear photos, videos, and order details for review. The handling method depends on the issue type, production status, and order agreement, so early communication is always recommended.
Do you work with startups and small jewelry brands?
Yes. OAHLAN is suitable for startups, small brands, and growing online sellers that want lower MOQ options, product testing flexibility, and custom development support without starting from very large production quantities.
Can I reorder the same style later?
Yes. For repeat orders, buyers can usually reorder existing styles based on stock availability, material status, and production schedule. If a design includes custom details, it is helpful to keep the original order reference for faster follow-up.
